Reviews & Ratings

19 ratings
3.7 average rating
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Goldstar Member
2 events
1 review
4 stars
attended Nov 13 2013

Let me begin with what a horrible headache i had redeeming the voucher. I printed out the voucher as directed to after my purchase, but when I went to show it to the people at Gray line, they said they didn't recognize it. since I bought through...continued

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Goldstar Member Red Velvet
9 events
5 reviews
6 stars
attended Jul 11 2014

I have driving around many times seeing the sights in DC but it was such a well worth while 48 hr pass that I used to tour with a family member from out of state. It was such a different view and appreciation for all DC had to offer. Even with the...continued

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6 events
3 reviews
21 stars
attended Jun 28 2014

All in all it was not a bad experience, although it's not exactly an efficient way to get around the city. The buses run every 20-30 minutes, but there is no schedule, so you have no idea how long the wait will be at any particular stop. In...continued

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5 events
3 reviews
0 stars
attended Oct 28 2013

this was absolutely wonderful. Only one minus - it was hard to find the stop near Foggy Bottom

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10 events
2 reviews
0 stars
attended Apr 23 2014

Good experiences, good guides. Hopping on and off - not so good. Ibuses stop for 10-15 minutes at some stops, always annoncing it as "just a few minutes", would prefer a more honest communication so people could plan accordingly. I had to wait for...continued

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2 events
1 review
2 stars
attended Feb 05 2014

Flawless boarding at Union Station. Drivers and staff were extremely friendly and helpful! Buses were easy to spot, ride and timely. Would do it again!

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4 events
1 review
2 stars
attended Feb 18 2014

Great value, I definitely recommend this!

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1 events
1 review
0 stars
attended Sep 02 2013

I really enjoyed the bus tour; it's a great way to get around DC and see the sites. Now I have a much better sense of "the lay of the land" and for my next trip, I know where to focus my attention. Overall, the tour was a good value for the...continued

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1 events
1 review
0 stars
attended Jun 26 2014

Staff was pleasant, but I waited a long time at MLK for a bus. 2 trolleys from another tour came and went in the meantime. I finally walked 1+ miles to catch a bus at another stop. Next day I boarded one yellow bus, there were problems so I was...continued

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1 events
1 review
0 stars
attended Mar 10 2014

The tour buses were on time. The drivers were courteous and the tour guides were very knowledgeable and used humor to make it interesting. We absolutely LOVED using the hop on hop off to get around Washington DC. We traveled from March 7th to...continued

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Constance morrow
1 events
1 review
0 stars
attended Oct 31 2013

Very disappointed - a favorite experience all over the world - Rome, Paris, Philadelphia, London but this was awful. 45 minutes between rides and left for more than an hour at the end. Took the subway to get out of the mess at 14th and...continued

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Kathy Schaal Griffin
1 events
1 review
0 stars
attended Apr 16 2014

We were very disappointed with the Big Bus Tour service. Many times we sat for 40-45 minutes waiting on a bus, once we sat for 90 minutes, being told every 15 minutes the bus was just moments away. I would never use them again and would never...continued

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