Help Topics

Contact Us

Email us if you have questions, comments or feedback to share.

Basic Stuff You'll Want to Know

• How Seats Are Assigned
• Quality of Seats
• Sitting With Friends
• Transferring Tickets to a Friend
• Refunds
• Special-Needs Seating

Your Account

• Forgotten/Changed Password
• Email Address Change
• Email Preferences
• Deactivate Account

Finding, Buying & Claiming Tickets

• Looking for Dates Not Posted
• Trouble Buying Tickets
• How to Claim Tickets
• Cancelled or Postponed Events

Email Preferences

• Joining Goldstar
• Emails You Get
• Unsubscribing From Emails
• Your Weekly Newsletter of Events