How was your experience?
This 90minute Bridge-to-Bridge cruise is so very much better than the traditional 60min bay cruise! And the content of the broadcasted history narration was great. And staff were fantastic all around. Nice to see consistently great service from line staff to ticket window to staff to ticket-holders line staff. BUT the headsets when used on the upper deck (the third level) were terrible, and the p.a. could barely be heard on that level either. The headsets volume was too low, yet too high each time a surge of static hit the ears; which was approximately every 9 seconds. The outdoor speakers on the 1st and 2nd levels were great. So, either fantastic upper deck views w/o good narration, OR great narration but less great deck option. (If you want to sit inside, you're all set.) Still, the gorgeousness along with the wind and water made us grateful for the extra 30 minutes of this 90min cruise. Hope R&W fixes the uppermost deck narration issue. If they do, this is a slam-dunk winner cruise!