Sunday June 24, 2012 / 7:00pm (Boarding at 6:30pm)San Francisco Dinner Cruise
Assigned in Advance
How was your experience?
The service crew was friendly. But I expected better for what I paid. I tried calling earlier to add a bottle of wine to my reservation and found the people on the phone unhelpul. They seemed more focus in trying to sell me the celebration package than adding a simple bottle of wine. I also tried to have something special for my husband since we were there to celebrate his birthday and nothing. My request was totally ingnored. I even tried asking the waiter for some acknowledgment from the duo playing and again no acknowledgment. Very disappointed. The bathrooms were also unkempt and one of the doors didn't lock. We left 15 minutes late and came back 2 hours later, when I was expecting 2 1/2 to 3 hrs of dinner and dance. Very disappointed.