How was your experience?
This was my first Mariachi Festival, I attended. Upon arriving at the Hollywood Bowl, I was surprised at the amount of people that were there. I love Mariachi music and grew up listening to it. I was excited to see that so many people love it too. We knew we had to pick up our tickets at Will-Call. The line for the Goldstar Will-Call was ridiculously long. No box office windows were open, the tickets were being dispersed through the information area. They had 2 people there, not enough staff to accomodate the growing number of people waiting in line. We waited about 30 minutes in line, before we were told that more staff was brought on to accomodate and speed up the process. We waited almost an hour for us to get our tickets. I have never experienced anything like this before. Frankly, I was disappointed that our wait was extremely long and the box office was understaffed. We concluded that this was going to be our first and last Mariachi Festival we would purchase through Goldstar because of our unsatisfactory experience. Sorry Goldstar, we would rather purchase our tickets through Ticketmaster or another company than to go through that again.