How was your experience?
The concert was brilliant. The event staff was awful. At every other event I have attended, Will Call tickets are prepared ahead of time and you walk up and get your ticket. At the Warfield, Will Call customers were made to wait in line, while, one party at a time, the person in whose name the tickets were held was allowed to enter the foyer and receive tickets, which were assigned at that time. The rest of the party was kept outside the theater during this process. This was degrading and inefficient and slow. Although we arrived 30 minutes before curtain, we were not allowed into the theater until after the concert had begun -- and there was still a long, long line of people waiting outside. WHAT A MESS!