Monday June 17, 2013 / 9:30amBoston Duck Tours
How was your experience?
I would not repeat this experience for one reason: being mislead. After we all got settled on the truck, an employee informed us we "might not get to go in the water." When asked why, the answer we were given was because they were draining the Charles, and had no control over whether the coast guard would allow us in or not. They further said we'd get "half a refund" if that were the case. I said the only reason we were on the tour was to go in the water, and that we'd opt out if that were the case, but they said they "couldn't be sure," and that we'd have to chance it. Of course with a 9 year old raring to go, hard to get off at that point. She wanted to remain hopeful. Bottom line is, they knew their engine on that boat wasn't powerful enough to withstand the pumping going on, from the beginning (as the driver explained he didn't have the power in that particular truck), but they mislead us to believe we might go in. All the while, we watched at least 4 other duck boats cruising along while we patiently endured the heat and tried to explain unsuccessfully why they could be in, but not us. Be straight with customers next time. We would've gotten off and waited for the next boat that was going in the water instead of getting ripped off of the water and a half hour of the tour.