How was your experience?
Nice, safe cruise through the bay; under the bridge and around the 'rock.' The only real 'problems' were with the ticket process - Nearly extreme chaos with no organization. The tourist groups stood around and blocked the lines. Other people argued over the amount of US currency needed to buy tickets for their group. The will-call ticket pickup was an unsigned machine on the side of the booth. One brave employee appeared to help everyone outside, and they were quickly overwhelmed by the situation.