Finding, Buying & Claiming Tickets

Looking for Dates Not Posted
We sell as many different dates and offers as we can, but we don't typically have all dates to each event, simply because the venues/promoters haven't chosen to sell every date through us. We're constantly updating the site with new offers, so check back often if you don't see the date/offer you want. Also, you can click the "Tell Me When" button so you get an email when we add new offers to the event/venue you're interested in.
Trouble Purchasing Tickets
If you're having trouble buying tickets, it might be because you don't have cookies enabled in your browser. Cookies are used by the browser to remember things like log-in info, and when they're disabled, a lot of websites won't work right. Double-check that your browser is set to accept cookies. If you're not sure how to do that, just email us and we'll help out.
You'll also want to make sure you're using the latest version of your web browser. When you download the latest updates, this'll often solve your checkout problems.
How to Claim Tickets
It'll say clearly on the checkout page how you'll get your tickets. Most events on our site work on the will-call method, meaning your name will be on the will-call list, and you'll pick up your tickets at the venue just before the event. The person whose name is on the will-call list can claim the tickets, and you'll be asked to show a photo ID. If you need to change the name on the tickets, we can probably do it with advance notice. Email us to find out.
For certain events, tickets are sent by mail. Look for the "Shipping Information" section on the checkout page for specific mailing info.
For other events, you might get an electronic voucher or an eticket to give to the venue for admission. Events that use vouchers or etickets will state clearly on the checkout page how you go about reserving (if necessary) the date you'd like to use your voucher or eticket, as well as any other info you'll need to get into the event.
Cancelled or Postponed Events
If an event is canceled by the ticket supplier, we'll refund you for the tickets and service fees. If an event is postponed (which is rare), we'll work with the venue and keep you posted on how the reschedule will be handled.