Hannah T.’s Event Journal

Sunday January 15, 2006 / Various Times
Massages and Spa Treatment Packages at Cote d'Azur Spa
1 ticket
5:00pm - Full Body Indigo Massage and More Package

How was your experience?

Clear I hated it I didn't like it It was OK I liked it I loved it!
Customer service is very poor. Returning my phone calls took too long when I initially spoke to someone. I wasn't able to redeem a gift massage that was already paid for in full. I tried to reschedule it but they wouldn't honor it even if I paid for the rescheduling fee. I spoke to two of the staff about the situation and received mixed up answers. Now a perfectly good gift went down the drain. Since they wouldn't compromise with me at all on this last event, I have to say I'm not going back.