G,H.’s Event Journal

Moscow ballet nutcracker 1031121
Friday December 14, 2012 / 4:00pm
Great Russian Nutcracker
1 ticket
Price Level 5 - Mezzanine (Rows H-0)

How was your experience?

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The performance was the ultimate in perfectly choreographed and perfectly executed classical ballet. The backdrops and costumes were visually stunning. The big problem was the venue. They had a total lack of organization at the will-call entrance for Goldstar clients. We waited outside in a very long line for over 40 minutes. Even though it turned out that there were 3 girls inside dispensing the tickets they were obviously inexperienced, had not split up the tickets alphabetically, and had generally a hard time. When I was admitted there was still a long line behind me but the performance had been going for a while and I missed the whole opening. Very disappointing! After all, the theatre knew ahead of time how many goldstar customers to expect and should have made appropriate arrangements.