Janel Hofman Edmiston’s Event Journal

Stockton thunder 920
Sunday March 17, 2013 / 4:00pm (vs. Bakersfield)
Stockton Thunder Hockey
4 tickets
100 Level

How was your experience?

Clear I hated it I didn't like it It was OK I liked it I loved it!
Stockton Thunder games are always a lot of fun ... and you can't beat the price - it was under $50 for my family of 4, including parking. It's cheaper than going to the movies. Crowds are fun, parking is easy and safe, and the stadium is clean and the hockey was exciting down to the very last second. Only problem we had was that when you buy tickets through Goldstar, the (Thunder) staff at the stadium are supposed to give you the "best available seats". We were placed in the worst seats I have ever been in - section 113 in the corner of the stadium ... you can't see either of the big screens, have to sit sideways and crane your neck sideways to see the game, and when looking through the "glass" the game looks distorted. We felt completely unable to get "into the game". In the middle sections next to us there were complete rows and blocks of 5-6 rows with no one sitting in them. I went back to "Will Call" and they changed my seats immediately, without much fuss at all - the girl who was asked to assist me gave an "eye roll" to another employee before approaching me - and I saw her say "... just make them happy". I didn't think I was being out of line and was very polite and calm asking for new seats. She did assign new seats which was good, because the next time I would not use Goldstar, but would instead pick out my seats myself. A really bad potential experience was saved because I asked to move and was given new seats. Goldstar should mention to the Thunder that they are supposed to assign the "best available" not the "most uncomfortable" seats.