Larry Koch’s Event Journal

Bonjovi 091813
Wednesday October 9, 2013 / 7:30pm
Bon Jovi: Because We Can -- The Tour
2 tickets
Lower Bowl Rear Stage Sections 211-219

How was your experience?

Clear I hated it I didn't like it It was OK I liked it I loved it!
Sitting behind the stage was not my first choice, but I was willing to give it a try. As a "Red Velvet" member I was confident the seats would be fine....wrong! First of all, every seat in the venue, including the ones facing the side of the stage, had the view of the live feed on a big screen of the show except those who really needed it...the ones behind the stage! What an oversight and disrespect to not have a screen for us so we could actually see Bon Jovi's face. Second...My tickets had the term "Limited View" on them, so when I got my tickets, I emailed Goldstar and this is the thread; Hi Larry - The box office has confirmed this section does not have a limited view, they are rear stage. Please see the seating chart below for your review: Let us know if you have any additional questions. Enjoy the show! Cheers, Katie Goldstar Customer Service wrote: > Hi Larry - > > Thank you for providing your seat numbers. We are looking into this for you. We'll be in touch as soon as we have more information. > > Thank you for your patience. > > Cheers, > Katie > Goldstar Customer Service > > "Larry Koch" <> wrote: > > > Hi Nate...hope you can open this attachment...also have a second seat #12 > > (Section 213 Row N) > > > > Larry > > > > 9601 Wells Road > > Malibu, CA 90265 > > > > 310.457.7372 H > > 310.457.9742 F > > 310.562.3749 C > > > > > > -----Original Message----- > > From: > > Sent: Sunday, September 29, 2013 9:59 AM > > To: > > Subject: Re: Red Velvet Member Purchase #4550553 [gse03518627] > > > > Hello Larry, > > > > I am very sorry that you are not happy with these seats. I do not see any > > advisories on our ticket offer about Limited View tickets. Can you please > > scan or attach an image of the tickets you received and write back to us? If > > not, can you let us know what seats you received? > > > > I'd be happy to follow up with the box office about the Limited View > > tickets. > > > > Thank you! > > > > -0- > > > > Nate > > Goldstar Customer Service > > > > wrote: > > > > > Just downloaded my tickets and to my amazement, as a red velvet member, > > > the seats I was assigned have a interesting note in the bottom left > > > corner; "Additional Info: LIMITED VIEW"!!! > > > If I had known this ahead of the purchase, I would have chosen a different > > > price range. I was charged $94 for the two tickets which is only about $30 > > > less than ticketmaster's full price. > > > > > > Are these the best seats I can get with red velvet membership? > > > > > > I have already told my wife we are going to Bon Jovi for our anniversary, > > > but not where we are sitting!!! > > > > > > HELP!!! What can you do to help me out of this delicate situation? > > > > > > Larry (Lawrence) Koch Well...that would have been true except for the 10 or so collapsing towers and the 10 or so additional collapsing light poles that kept going up and down at the rear of the stage effectively blocking our view of the stage altogether! My disappointed wife and I left before the the first hour of the show was over. First time I have EVER left a show before the end of the performance. EVER! By the way, on our way out past the concession area, low and behold...there were TV screens all over the place, so we stayed for a few moments to see what Bon Jovi looked like from the front! The lobby view was better than our seats! Not a good experience. I know that Goldstar was not the reason for the problems, you are just the seller of tickets, but the Honda venue should know better...they had to know about the stage production of the many towers that would block our view of the entire stage and no big screen like everyone else. Goldstar needs to know....see attached photos Larry

Your photos