G,H.’s Event Journal

1398809940 042914mothersdaypromo
Saturday June 28, 2014 / 6:00pm
4 tickets
Section W2

How was your experience?

Clear I hated it I didn't like it It was OK I liked it I loved it!
I had purchased 4 Mariachi USA tickets as special gifts for my family and shuttle bus tickets to make it convenient getting there. I could not personally go this year since I was out of state. When I called my friends after the performance I was extremely disappointed. They had been seated amids a group of people who were heavily intoxicated and so noisy that my friends could not hear the music. there request for a change of seats was categorically denied and nothing was done to quiet the noisy drunks. My friends ended up having to leave because now the drunks were focusing on them. My friends had to call and wait for alternate transportation since the shuttle buses did not run until after the program ended. I had also purchased 2 additional tickets in the handicap section (an order that Goldstar was not able to fill) for a friend and her companion in a wheelchair. So I know that the concert itself was great. However, since there was a complete lack of security procedures at the venue my gift of 4 tickets turned into a complete disaster and was a giant waste of money. I do think Mariachi USA should re-emburse me for those tickets and Goldstar should support me in this request. Thank you.