Here are a few important things to know about your visit to International Orange, one of San Francisco's very best day spas. 1) Please arrive 20 minutes before your appointment time. LATE ARRIVALS MAY NOT BE ACCOMMODATED OR REFUNDED. 2) Complete your intake form. After that, you will be escorted into the spa area where you will be given a cozy robe and slippers. You may enjoy the lounge area, the steam rooms and the sundeck prior to your treatment. We request that you arrive in the lounge area, ready to go, at least 5 minutes before the time of your appointment. 3) Practice silence. Once in the spa area and treatment rooms, we request that you practice silence. Quiet enhances the relaxation experience. 4) Check out and tipping. After your treatment you will have some time to relax. Then please change back into your street clothes and return to the front desk to check out. Tipping 15%-20% of the FULL service price ($95-110) is considered respectful and standard. We are happy to be able to offer you a great price on this service, and we request that you take good care of the person who serves you. Tipping is important to their livelihood. 5) Please remember to check out as you are leaving so that we can have the pleasure of thanking you for your visit and hearing any comments you might have about our service. 6) Please call 415-563-5000 if you would like to the spa to have emergency contact information for you, but please bear in mind that no changes are possible to your appointment after purchase. Thank you and enjoy your experience at IO. This price does not include gratuity. As a courtesy to your therapist, it's recommended that you tip based on the full-price of the service.